1. I'm having trouble entering my details

Please Contact Us and our team will be able to assist


2. I didn't keep my receipt, can I still enter?

Proof of Purchase is required for entry to this promotion. Please contact the store at which you made your eligible purchase and they may be able to reissue a receipt for you. 


3. When will the winner be contacted?

The prize will be drawn on November 9th, 2023, and the winner will be contacted by email and phone within seven days of the draw. The winner will also be posted on the Billy and Margot Australia website and social media pages by November 16th 2023.


4. When do entries for the competition end?

Entries close on November 5th, 2023 at 11:59PM AEDT.


5. Am I allowed to enter more than once?

Yes, you can enter multiple times throughout the promo period, but you can only enter once per day. Each entry must be for a unique transaction and you must have proof of purchase. 


6. Can you tell me more about the prize?

The prize is a new 2023 Tesla Model 3 Rear-Wheel Drive with automatic transmission, including registration, compulsory third-party insurance, stamp duty and dealer delivery charges. The colour of the Tesla will be determined by the Promoter, pending availability at the time of winning. The winner must collect the prize from their nearest authorised Tesla dealership.


7. Am I eligible to enter?

Entry is only open to Australian residents who are a member of Petbarn’s Friends for Life loyalty program. Entrants under the age of 18 must have parent or legal guardian approval to enter. To enter the Promotion, the entrant must spend at least $45 in one (1) transaction on any Billy + Margot products at Petbarn and have Proof of Purchase.


8. How can I find my Petbarn Friends for Life number?

The easiest way to find this is on your Petbarn receipt, though note that it is labelled Account Number! You can also ask in store at your local Petbarn or contact them directly.